PRICES AND PAYMENT
Each item is stated with price including VAT unless otherwise stated. In the shopping cart you can see the total price including all fees, VAT, shipping and payment. We use Klarna as payment service.
RIGHT TO WITHDRAW
Your right towithdraw a purchase (withdrawal period) is valid for 14 days. In your message to us, it must be clear that you regret your purchase. The withdrawal period begins on the day you received the item or a significant part of it. If the agreement applies to a custom-made product – or a product that has been given a clear personal touch, the withdrawal period begins to run on the day we have provided information.
When you have exercised your right of withdrawal:
You are obliged to keep the product in as good a condition as when you received it. You must not use it, but can carefully examine it. If the product is damaged or lost due to negligence, you lose the right of withdrawal.
When you place your order with us, you provide certain personal information. In connection with your registration and order, you agree that we store and use your information in our business to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. In that case, contact us by e-mail.
Your purshace will arrive within a week (5 work days). If an item has a different delivery time, it is stated next to each item. Uncollected packages are not reimbursed.
Returns are made at your own expense unless the item is defective or if we have packed incorrectly. Returns should be sent as a letter or package, not against cash on delivery. In case of exchanges, we pay the new shipping from us to you.
When you have exercised your right of withdrawal, you must send or return the product to us as soon as possible.
We shall, if you have exercised your right of withdrawal, repay what you have paid for the product as soon as possible or no later than within 30 days from the day we received the product or, if it is a service, the notification that you have regretted. You must pay the return costs yourself when you return the item. We always pay the return cost for sending back so-called replacement goods.
See also the Consumer Agency and the Distance Contracts Act, as well as the EU’s common dispute resolution page http://ec.europa.eu/odr.
QUESTIONS? CONTACT US